LIMITED WARRANTY
WAC warrants to the first non-dealer purchaser of any of its products that they are to be free from defects in material and workmanship for a period of 5 years from the date of purchase for all indoor products. LED lamps are warranted for 3 years. Electronics in the outdoor fixtures are warranted for 5 years. Outdoor finishes are warranted for 2 years, except for stainless steel materials and coastal applications. Stainless steel finishes are warranted for lifetime, under normal use to the first non-dealer purchaser.
Landscape Products (as defined by products offered at waclighting.com/landscape) carry a 10 year warranty on low voltage electronics, 5 years on 120V electronics, 5 years on outdoor finishes on aluminum housings, 10 years on outdoor finishes on brass housings, lifetime on stainless steel, under normal use.
Although WAC uses the best available materials and does extensive testing for finish endurance, some fading or chalking may occur and is considered normal. For Landscape Products, “normal use” requires regular cleaning of the exterior of the products to prevent permanent fading or corrosion. For coastal locations, some corrosion and/or deterioration is considered “normal wear” in this environment. Therefore, any finish claim due to coastal environment conditions is not applicable to our warranty.
If a product is defective, all efforts will be made to correct the problem in the field. If the problem cannot be resolved, an RGA number will be issued. WAC’s obligation is expressly limited to repair or replacement, without charge, at WAC’s factory after prior written return authorization has been granted. WAC’s obligation under this warranty shall not extend beyond the distributor’s initial purchase price of the product and accordingly any consequential damages or labor costs arising out of a defect are expressly excluded.
This warranty shall not apply to products that have been altered, improperly installed, mishandled, misused, stored or used in excessively humid or hot conditions for an extended period, have not been installed in accordance with the installation instructions and warnings therein, damaged due to neglect (including but not limited to improper maintenance), repairs or modifications (including but not limited to use of third-party components), and/or any causes outside of WAC’s reasonable control (e.g., acts of God). Notice of a defect in writing must be received by WAC within 5 years from the date of purchase (or according period of time as outlined by material). Excluded from warranty are all halogen and xenon bulbs, battery backups, and any 3rd party component which carries its own manufacturer’s warranty. Note: WAC product warranty applies only to purchases from authorized WAC distributors.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
ENGINEERING CHANGES:
WAC Lighting retains the right to modify the design and specifications of our products at any time as part of the company’s continuous improvement program.